Services

Maintenance Services

Proactive care and rapid response — because downtime is not an option.

Maintenance Services

Preventive Maintenance

Systematic, scheduled maintenance is the most cost-effective way to protect data center uptime. Our preventive maintenance programs cover:

  • HVAC systems including CRAH units, chillers, and cooling towers
  • Electrical systems including switchgear, UPS, PDU, and generators
  • Fire suppression and detection systems
  • BMS and monitoring system health checks
  • ELV systems including CCTV and access control

Each preventive maintenance engagement follows manufacturer-recommended procedures and client-specified schedules, with detailed reporting for every visit.

Emergency Response Service

When equipment fails, every minute counts. Our emergency response service provides:

  • 24/7 availability for critical system failures
  • Rapid dispatch of qualified engineers from our resident teams
  • Structured escalation procedures
  • Root cause analysis and permanent corrective action

We maintain emergency response capability for water systems, CRAH units, and other critical infrastructure, with documented service-level commitments.

Cooling Tower Maintenance

Cooling towers are vital to data center heat rejection and require specialized attention. Our services include:

  • Mechanical inspection and component replacement
  • Water treatment coordination
  • Fill media and drift eliminator maintenance
  • Structural integrity assessment
  • Performance optimization

UPS Maintenance

Uninterruptible power supply systems are the last line of defense against power disruption. We provide maintenance services for:

  • Vertiv UPS systems — factory-trained service procedures
  • Other major UPS brands — comprehensive maintenance programs
  • Battery health testing and replacement
  • Capacitor and fan inspection
  • Firmware updates and system calibration

Water System & CRAH Service

Water-side infrastructure requires consistent attention to maintain cooling efficiency and prevent contamination:

  • Chilled water system maintenance
  • Condensate drain management
  • CRAH unit coil cleaning and filter replacement
  • Water quality monitoring and treatment
  • Leak detection and repair

Cleaning Services

Professional data center cleaning is essential for both operational efficiency and equipment longevity. Our cleaning services cover:

  • Raised floor and subfloor cleaning
  • Equipment surface decontamination
  • Air handling unit and ductwork cleaning
  • Post-construction cleanup
  • Routine facility cleaning programs